Terms of Service
Effective Date: February 21, 2026
1. Introduction
Welcome to Mindful Missions, a platform providing telehealth services, medication literacy, and a community-driven medical equipment marketplace. By using our services, you agree to the following Terms of Service, which govern your access to and use of the platform. If you do not agree to these terms, you should refrain from using the platform.
2. Services Provided
Mindful Missions offers the following services:
- Telehealth Consultations: Access to telehealth consultations with licensed nurses, physicians, holistic practitioners, nutritionists, and mental health professionals, available through a subscription model.
- Medication & Health Literacy Resources: Educational resources designed to improve medication understanding and empower individuals with health literacy tools.
- Medical Equipment Marketplace: A platform for buying, selling, and trading new and used medical equipment, including mobility aids, monitoring devices, and medical supplies.
These services are available to residents of Michigan and will expand to other states as we grow.
3. Eligibility
- You must be at least 18 years of age to use the services.
- You must reside in a jurisdiction where telehealth services are allowed.
- If you are using Mindful Missions' services on behalf of a minor or someone with legal capacity limitations, you must have the legal authority to provide consent.
4. Use of Services
- Telehealth Services: By participating in telehealth services, you acknowledge that telehealth does not replace in-person visits and may have limitations due to the nature of remote communication.
- Medical Equipment Marketplace: You are responsible for ensuring that any items listed for sale or barter comply with relevant health and safety regulations.
- Health Literacy Tools: You understand that the educational materials provided are not a substitute for professional medical advice.
5. Telehealth Regulations
- Licensure Requirements: Mindful Missions is based in Michigan, and the healthcare professionals providing services are licensed in the state of Michigan. As the platform expands, services may become available in other states, and providers will be licensed in those states as required by law.
- Cross-State Licensure: While Mindful Missions plans to expand nationally, telehealth regulations, including provider licensure and state-specific laws regarding telehealth services, may vary. Mindful Missions will comply with state laws where telehealth services are available, but it is your responsibility to verify that Mindful Missions' services are available in your state.
6. User Responsibilities
- You agree to provide accurate and truthful information when registering for services.
- You must maintain the confidentiality of your account credentials and promptly notify Mindful Missions if you suspect any unauthorized use of your account.
- You agree to use the services in compliance with applicable laws and to refrain from fraudulent activities.
7. Payment and Subscription
- Subscription Fees: Access to telehealth services is provided through a subscription model. Subscription fees are detailed on our website and vary depending on the level of service.
- Marketplace Fees: Mindful Missions charges fees for listings, transactions, and premium services on the medical equipment marketplace, as outlined on the platform.
- Refunds and Cancellations: Users may cancel subscriptions or marketplace listings as outlined in our cancellation policy.
8. Privacy and Data Security
Mindful Missions is committed to protecting your personal and medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. Please review our Privacy Policy for more information on how your data is collected, stored, and used.
9. Medical Disclaimers
⚠️ No Emergency Services
Mindful Missions does not provide emergency services. If you have a medical emergency, please seek in-person medical care immediately or call 911.
- Limitations of Telehealth: The telehealth consultations are provided remotely and may not be suitable for all medical conditions. You understand that Mindful Missions cannot guarantee the accuracy of diagnoses or treatments provided via telehealth.
10. Marketplace Terms
- Transactions: All transactions on the medical equipment marketplace are subject to the applicable marketplace fees and are governed by these Terms of Service.
- Product Listings: Users are responsible for ensuring that products listed on the marketplace comply with local, state, and federal laws and regulations.
- User Reviews: Reviews and ratings provided by users must be honest and comply with the platform's community guidelines.
11. Termination of Services
Mindful Missions reserves the right to suspend or terminate your access to services if you violate these Terms or engage in any unlawful conduct. Termination may include removal of access to the telehealth platform or the marketplace.
12. Limitation of Liability
To the fullest extent permitted by law, Mindful Missions is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including reliance on any information provided by telehealth professionals or marketplace participants.
13. Governing Law
These Terms of Service are governed by the laws of the State of Michigan. Any disputes arising from the use of our services will be resolved through binding arbitration, and you agree to resolve disputes in Michigan.
14. Modifications to Terms
Mindful Missions reserves the right to update these Terms of Service as necessary. Any changes will be posted on this page, and the effective date will be updated. It is your responsibility to review these Terms periodically.